Streamlining global sourcing standardisation to deliver effective client results efficiently
About the Company
Established in 1992, Expense Reduction Analysts (ERA) is one of the world’s leading consultancy organisations. Specializing in cost optimisation and supplier relation management, ERA delivers Value through Insightᵀᴹ to clients in both the private and public sectors.
The Supply Chain Challenge
ERA has more than 750 consultants operating in over 45 countries and conducts a huge number of RFPs, PQQ’s and tender and buying events for their clients as they strive to reduce costs within the organisations they work with.
This global network of industry specialists enables ERA to deliver international insight and local knowledge in a wide range of cost groups, including:
- Banking and Financial ServicesInsurance
- Corporate and Administration Support Services
- Logistics and Distribution
- Energy and Utilities
- Medical and Pharmaceutical
- Facility and Property Management
- Maintenance, Repair and Operating Supplies (MRO)
- Waste & Sustainability
- Information & Communication Technology (ICT)
Each consultant and country have different ways of working, therefore each client request may vary simultaneously – but offering client consistency and business continuity were also priorities for the forward-thinking and ambitious team at ERA.
The SourceDogg Solution
ERA engaged SourceDogg when their current supply chain management software wasn’t delivering for them in terms of flexibility. The issues became too widespread and counter-productive that the team needed to solve these core issues to continue delivering exceptional service to their client. With workarounds and compromises piling up, SourceDogg helped ERA realise their need for standardisation and templates for tendering and buying events, but without the inflexibility to amend these as client requirements changed.
The team at ERA truly practice what they preach and needed to streamline their operation to prove value to their clients. This involved a simple but effective new process to pre-qualify the supplier bases for their clients and have a smart and dynamic workflow to approve and re-use suppliers across industries, countries and projects.
This meant harnessing the power of SourceDogg’s Supplier Master Data functionality in the cloud. With one singular point of truth on supplier data, their clients benefit from being able to tap into best-value whether it's supplying the education market in the UK or manufacturing companies across Europe.
Their data is now structured and shareable, pre-qualification processes powered up and the whole operation is benefitting from the standardisation SourceDogg delivers. The business is more resilient to change internally too, with our cloud platform ensuring collaboration across the consultant base and better business continuity should one of their 700 client-facing team leave the operation.